Term and Conditions

  • Booking and Payment:
    • All bookings are subject to availability.
    • Payment is required in full at the time of booking unless otherwise stated.
    • We accept cash on arrival.
  • Changes and Cancellations:
    • Changes to bookings may be subject to fees.
    • Cancellation fees may apply, depending on the time of cancellation and the type of booking.
  • Travel Documents:
    • It is the customer's responsibility to ensure they have all necessary travel documents, including passports, visas, and health certificates.
  • Baggage:
    • Baggage allowances and restrictions are subject to the terms and conditions of the airline or transportation provider.
  • Insurance:
    • We strongly recommend that customers purchase comprehensive travel insurance to cover unforeseen events such as illness, injury, loss of luggage, or trip cancellation.
  • Liability:
    • We are not liable for any loss, damage, or injury suffered by the customer during their trip.
  • Complaints:
    • Any complaints must be reported to us in writing within [number] days of the incident.
  • Governing Law:
    • These Terms and Conditions are governed by the laws of Cambodia.
  • Amendments:
    • We reserve the right to amend these Terms and Conditions at any time.

+855 16 466 577

aboutsovannaphum@gmail.com

Borey Premium Palace, No. 51 Street P27, Krong Siem Reap, Cambodia

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